Agenda and minutes

Transport Committee
Thursday, 1st March, 2018 2.00 pm

Contact: Democratic Services team 

No. Item


Declarations of Interest


There were no specific declarations of interest.


Chair's Announcement


The Chair announced the news of the recent sad death of Councillor Veronica McNeill and he paid tribute to her as a good and caring individual. He also praised her outstanding record as a community activist in Page Moss and her valued and important work as a Knowsley Councillor in a variety of roles and more recently here as a Member of this Committee. As a mark of respect to Councillor McNeill the Committee thereupon observed a period of silence.


Minutes of the Last Meeting pdf icon PDF 158 KB

To consider the minutes of the last meeting held on 01 February 2018.


Resolved that the minutes of the last meeting 1 February 2018 be approved as an accurate record.


Quarter 3 Corporate Plan Performance and Financial Monitoring Report 2017/18 pdf icon PDF 561 KB

To consider a report of Merseytravel presenting the Quarter 3 Performance and Financial Monitoring report.

Additional documents:


The Committee considered a report of the Lead Officer for Transport concerning an overview of corporate and operational performance of Merseytravel for Quarter 3 (October to December) 2017/18 and providing an indication of key risks to future performance during the year.


Stephen Littler, the Corporate Performance Manager outlined the key aspects of the report and explained how the Corporate Plan sought to summarise the strategic direction for Merseytravel and this report was focused on showing delivery and performance against KPI’s during the third quarter of 2017/18 utilising the RAG system. He provided a detailed breakdown of the performance against the five 2017/18 key priorities indicating that the overall direction of travel was good.


Sarah Johnston, Head of Finance then summarised the financial implications section of the report which set out a summary of financial performance against revenue budgets including variances and how the variances were explained. She also indicated that the value of the 2017/18 Capital Programme was £79.23M of which approximately £50M was being committed towards Rolling Stock.


Councillor Stockton asked in relation to KPI 6 and the Mystery Shopper surveys completed in November 2017, if it would be possible for the results and feedback could be distributed to Members. Stephen Littler replied that this would be arranged. Councillor Stockton also queried why in relation to Priority 4(b) there appeared to be a contradiction between ratings of amber/green and red. Katriona Lloyd explained that there were a variety of service activities being measured and she would provide the actual figures and summary table to show how the scheme was marked and this would show how the overall rating was reached through a balanced judgement of the various scores.


Councillor Carr then asked what activities were ongoing in relation to Priority 5 (b) and what had been delivered. John Fogarty, Director of Resources, replied that the role of Merseytravel as set out in Priority 5(b) was to provide governance and accountability for the Combined Authority. He said that progress had been made in Quarter 3 in developing the capacity of the Combined Authority and its support functions but the rating had been reduced from green to amber/green due to the resource constraint in the Programme Management Office (PMO). He explained the considerable workload of the PMO in relation to the Single Investment Fund and said he was confident that the position here would be much improved by the next quarter.  


Councillor Crone referred to Priority 5(b) and asked questions related to the Bus Services Alternative Delivery Model (BSADM) and Sustainable Urban Development (SUD).  With regard to the BSADM Shane Fitzpatrick, the Senior Head of Service Operations, said that a report would be submitted to Members in the near future setting out the options for the outline business case. In the case of the SUD, Mick Noone, Director of Integrated Transport, explained that effort was being made to maximise the availability of ERDF funding for this purpose.   




A further question was asked by Councillor Crone about Priority 5 (d) relating  ...  view the full minutes text for item 84.


2018/19 Merseytravel Corporate Plan pdf icon PDF 116 KB

Additional documents:


The Committee considered a report of Merseytravel concerning the draft Merseytravel Corporate Plan for 2018/19.


Suzanne Cain, the Transport Policy Co-ordinator, set out the main messages in the report, explaining the Plan was reviewed annually and that it sought to provide a “big picture” overview of the vision and values of the organisation, its key priorities in relation to transport policy and the core services addressing those priorities.    


The Chair said that he believed this was a user friendly executive document that clearly set out what the organisation was and what it would do. He asked that in order to strengthen the Plan further, amendments be made to the document firstly in relation to the Appendix 1 diagram showing the bus traveling uphill He also asked that a further bullet point be inserted into the “How we will deliver” “Advise” section on transport priorities to reflect the use of the powers in the Bus Services Act as this should be at the core of the Corporate Plan.


Councillor Howard agreed with the point made by the Chair and he asked also that in the same “How we deliver” section, if bullet point two about “passive provision” could be re-worded to be clearer. He also pointed out that the word “services” was missing after “directly delivered” from bullet point two in the second column of the “Deliver” section.


Finally Councillor Crone asked for an explanation of what “support services” were and John Fogarty explained that they consisted of functions that supported front line services such as Human Resources, IT, Finance and Legal Services. He confirmed that all such services were provided “in-house”.

Resolved that subject to the incorporation of the appropriate amendments and additions, the draft 2018/19 Merseytravel Corporate Plan as set out in Appendix 1 of the report submitted to the meeting, be approved.



Mersey Tunnels Update March 2018 pdf icon PDF 204 KB

To consider a report of Merseytravel providing an update on the MerseyTunnels.


            The Committee considered a report of the Lead Officer for Transport concerning a summary of key activities within the Mersey Tunnels and supplementing the regular corporate quarterly performance report.


            Gary Evans, the Head of Customer Delivery, explained the main points addressed in the report and in particular the five key projects presently underway as well as other current activities ongoing in the Mersey Tunnels. In respect of the Kingsway re-wire he said that cabling works  had caused delays to the project but that the new lights should be in operation by the end of April. He then provided updates on the Toll System refresh, the slightly delayed new Tunnels website, In-Lane Card Payments and Customer Messaging.


Councillor Gordon Friel referred to contactless payment and queried whether tolls would accept credit cards as well as debit cards. Gary Evans indicated this was dependent upon the issuer and type of card. Credit and Debit cards were very similar but time had been taken to deliver a solution on this to keep the costs of transactions as low as possible. 


Also with regard to contactless payment, Councillor Tony Carr queried whether or not the Walrus Card could be compatible. Gary Evans answered that the Walrus Card would not be compatible in the initial development as there were complex technical issues related to PCI (Payment Card Industry) compliance involved. It was possible that at a later stage with the development of wider smart ticketing options this possibility might be explored and developed.


Councillor Tom Crone referred to a meeting he had held with Gary Evans about the Liverpool to Chester Bicycle Ride that is due to take place on 1 July 2018. The event incorporates Tunnel access as part of its route and he reported that he had learned from the newsletter of the Merseyside Cycling Campaign that some cyclists would now no longer be participating because of the reduced closure hours of the Birkenhead Tunnel for the event. He accepted that flexibility had already been extended to extend the closure to 1.00 p.m. but asked if there could be any further review of the arrangements.


Gary Evans explained the full circumstances of the request to support this event and the other considerations in terms of traffic flows, congestion, signage and impact on customers that had had to be considered in making a judgement on what was and was not possible. It was about compromise and he would assess the position again but he was not sure if the time could be changed further because of the difficulties outlined.


Councillor Robinson supported the explanation provided by Gary Evans and said that any mechanism to help further would be explored as the organisation tried as much as possible to support such worthy events but they also needed to balance this against the impact closure had on the wider transport network and the needs of the paying customers of the Tunnels.      

            Resolved that the contents of the report be noted.



Liverpool City Region Smart Ticketing Programme Update pdf icon PDF 199 KB

To consider a report of Merseytravel providing an update on the current development of the Liverpool City Region Smart Ticketing Platform, including recent progress and future developments.


The Committee considered a report of the Lead Officer for Transport concerning the current development of the Liverpool City Region Smart Ticketing Platform, including recent progress and future developments.


Gary Ennis, Head of IT, explained key developments since the last update. He said that the challenges technically with the electronic on bus ticket machines although a bit better, still persisted but it was currently proposed to rollout the sale of Solo Day on bus from 9 April 2018. Solo Day 3 and 5 ticket bundles would follow later in the year. Development of the Walrus Portal remained on hold, a review of branding was planned and work continued for a more enhanced smartcard offering across the region and the North. He  explained the finalising of legal documents, the implementation of validators across rail stations and the selling of Saveaway tickets on Walrus cards enabling the imminent withdrawal of paper Saveaway tickets.


Councillor Stockton referred to the resource implications in the report as he asked that a specific report be prepared to a future meeting addressing the issue of a lack of revenue funds being available to IT to provide the required people resource for the Walrus Portal.


Councillor Crone suggested that Operators might be approached in relation to the resource issue and Gary Ennis said that this was a particularly large piece of work that was being addressed along with colleagues in the Bus and Rail sectors and this view would be shared with them.


Councillor Crone also asked for further information about progress on Validators. Gary Ennis advised that this depended on legal and financial agreements with Transport for the North being signed so they had technically not started yet although specifications for the Validators were being prepared. So the prepatory work was underway but the appropriate agreements still needed to be agreed.               


Resolved that the contents of the report be noted.



Public Question Time

Members of the public will be given the opportunity to ask questions which

have been submitted in accordance with Meetings Standing Orders No. 11.


A period of 30 minutes will be allocated for this item and copies of valid questions will be circulated at the meeting.


Members of the public who wish to submit questions are asked to contact

Democratic Services by either:


Telephone: 0151 330 1086

In writing: Democratic Services, Merseytravel, No.1 Mann Island, PO Box 1976, Liverpool, L69 3HN


A pro-forma will be supplied which, for this meeting must be returned by

5.00pm on Monday 26 February 2018. In this respect, return details are set out in the pro-forma.




The Chair advised the Committee that they had received the following public question from Mr John Brace to Councillor Ron Abbey;


Following the changes that happened to bus services on the Wirral as part of the Wirral Bus Network Review in September 2017, has any work been done by Merseytravel on the impact that the rerouted services and changed services has had on bus usage on the Wirral by the travelling public and if so what are its main findings”?

Resolved that as neither Councillor Abbey nor Mr Brace are in attendance a written response to the question be sent on behalf of Councillor Abbey within 10 working days of the meeting.





Petitions and Statements

Members of the public will be given the opportunity to submit a single

petition or statement in accordance with Meetings Standing Orders No. 11.


Members of the Public who wish to submit a single petition or statement

are asked to contact Democratic Services by either:


Telephone: 0151 330 1086

In writing: Democratic Services, Merseytravel, No.1 Mann Island, PO Box 1976, Liverpool, L69 3HN


All petitions and statements for this meeting should be submitted to

Merseytravel, using the contact details above, by 5pm on Monday 26th February 2018.


The Chair advised that no Petitions or Statements had been received.


Any Other Urgent Business Approved by the Chair


The Committee considered the following maters of urgent business that needed to be considered as a delay would render proposed actions ineffective.


(a)       Councillor Jerry Williams advised of a Heritage Memorial Event being        held in Wirral to commemorate the local war hero Spitfire Pilot Jack      Potter; and


(b)       the Chair advised that an offer to host the first meeting of Transport             for the North (TfN) at No 1 Mann Island on 5 April 2018 had been accepted and that therefore there was a need to bring forward the time of the        Transport Committee that day to 11.00 a.m. in order to accommodate the TfN meeting at 2.00 p.m. in the Authority Chamber. This proposal was approved and Members were advised that they would be formally notified         accordingly.