Agenda and minutes

Transport Committee
Thursday, 5th April, 2018 11.00 am

Contact: Democratic Services team 

No. Item


Declarations of Interest


There were no specific declarations of interest.


Minutes of the Last Meeting pdf icon PDF 267 KB

To consider the minutes of the last meeting of the Transport Committee on 01 March 2018.


Resolved that the minutes of the last meeting held 01 March 2018 were agreed as an accurate record.


Quarterly Bus Update pdf icon PDF 209 KB

To consider a report of the Head of Bus providing a quarterly update on Merseytravel's bus-related activity.

Additional documents:


The Committee considered a report of Merseytravel regarding an update on the key activities being progressed by Merseytravel’s Bus Department throughout the fourth quarter of 2017/2018, as well as a quarterly update on the Bus Alliance.


Laura Needham, Bus Strategy Programme Manager, explained that the LCR Bus Alliance 2018/19 Business and Investment Plan was complete and it outlined the milestones which aimed to strengthen partnership working, improve punctuality and reliability across the network, and improve the customer journey experience. She also explained that the investment plan incorporated the Marketing plan for the 2018/19 Better by Bus Campaign and other associated marketing activities, and also sets out the investment from the Alliance partners.


Laura Needham stressed that Merseytravel officers were working with the Confederation of Passenger Transport to help engage smaller bus operators from across the Liverpool City region in discussions to encourage growth in the membership of the LCR Bus Alliance.


She touched on some of the key outputs of the Alliance, which included the continuation of the driver customer service training programme which had been delivered to Arriva and Stagecoach Drivers.  A total of 1003 drivers (518 from Arriva and 439 from Stagecoach) had attended one of 104 courses that had ran to date. As a result, customer satisfaction with driver interactions had risen by 2% and the drivers had rated the training 4.85 out of a possible 5.


In relation to the on-going roll out of Wi-Fi access across the Arriva and Stagecoach fleet, i  operators had met the target of 90 per cent of operators service fleet to be fitted with Wi-Fi, and as of the end of February 2018, 98.9% of Arriva’s fleet and 93.4 per cent of Stagecoach’s  LCR fleet had been fitted with Wi-Fi. 


Other key outputs from the Alliance included the installation of all 4553 new Insignia and post flags across Merseyside, the sale of Solo weekly and Solo carnet at PayPoint outlets, Merseytravel shops going live on 30 October 2017, and the Better by Bus campaign delivering campaigns via radio, social media as well as outdoor campaigns. The workstream had developed the Better by Bus Campaign objectives and milestones for 2018 / 19.


She stated that in regards to Supported Bus Services, the date for the migration to the new conditions of contract had been set for 22 April 2018. The migration of conditions letter was distributed to operators on 5 January 2018 and all of Merseytravel’s seventeen bus contractors had agreed to voluntarily migrate to the new conditions.


Councillor Robinson asked for an update in regards to CPT and Smaller Bus Operators. Matt Goggins, Head of Bus, explained that currently only Arriva and Stagecoach sit on the Alliance Board and officers had been attempting to encourage Smaller Operators to come into partnership within the Alliance. Matt Goggins stated that he had met with CPT and smaller operating company’s however limited progress had been made  The Alliance had developed ‘Associated Membership’ to  ...  view the full minutes text for item 93.


Bus Alternative Delivery Options - Strategic Outline Business Case pdf icon PDF 229 KB

To consider a report of the Head of Bus summarising the Strategic Outline Business Case for the Alternative Delivery Model for bus.








The Committee considered a report of Merseytravel summarising the Strategic Outline Business Case (SOC) for the Alternative Delivery Model for bus which had been developed to consider the options for bus service delivery within the Liverpool City Region (LCR) as set out in the Bus Services Act 2017 and Devolution Agreement


Matt Goggins, Head of Bus, summarised the conclusions that had been reached so far on delivery options and provided an overview of the next steps required in the development of an OBC and an understanding of the potential associated timelines.


He stressed that the Outline Business Case was a massive piece of work being carried out by officers. Matt Goggins explained the Bus Services Act 2017 supported the bus related elements of the Liverpool City Region Devolution Agreement and set out additional tools and new options for local transport authorities in respect of bus services. He stated that in order to examine these options and provide recommendations to the LCRCA in respect of bus service delivery, Merseytravel and the LCRCA had approved the development of a business case in line with the Bus Services Act 2017.  The first stage in this process, the Strategic Outline Programme (SOP) business case began in January 2017 and was completed in June 2017. 


He went on to state that the public sector played a vital role in providing supported bus services and concessionary travel and in 2017/18, Merseytravel budgets allocated approximately 80% of its £92m transport levy funding to bus-related activity, including £44m to concessionary travel and £19 million to supported bus services.  However, it was forecasted that without intervention operational costs would rise and passenger revenue would fall and so in order to maintain margins, this may result in services being cut back as less money was available from the Public Sector He stressed in the past Merseytravel had been able to provide services but compromised funding meant it was now appropriate to look at the other available options to meet these challenges.


Matt Goggins went on to explain the potential options that were available. The options consisted of the continuation of the Bus Alliance and looking at what it had achieved so far however, the alliance only included Stagecoach and Arriva which would exclude some of the bus network. Enhanced Partnership had also been considered as well as encouraging collaboration between Local Transport Authorities (LTAs) and bus operators. Franchising, which would allow Combined Authorities with directly elected mayors to take powers to determine which bus services would be provided and allow operators to bid for the right or apply for a permit to operate them, and Termination of the Bus Alliance or an Advanced Quality Partnership Scheme, which would permit the AQPS to place restrictions on registration of services or stop an operator using facilities or a stop on a route captured by the AQPS were also considered.


            Matt Goggins explained that after careful consideration, he proposed to go forward  ...  view the full minutes text for item 94.


Clean Bus Technology Fund pdf icon PDF 347 KB

To consider a report of the Head of Policy and LTD Development seeking endorsement for a report to the Combined Authority to accept funding from Defra/DfT Joint Air Quality Unit under the Clean Bus Technology Fund.





The Committee considered a report of Merseytravel seeking approval from the Transport Committee to endorse a report to the Combined Authority to accept £2,996,863 of funding from Defra/DfT Joint Air Quality Unit under the Clean Bus Technology Fund. Following a competitive tender process the Combined Authority has secured funding to retrofit 149 vehicles across 4 operators.


Stephen Leonard, Funding & Programme Development Team Leader, explained that the Liverpool City Region was successful in securing funding to install retrofit technology to 149 buses to reduce NOx emissions by over 50% on Arriva, Cumfybus, Halton Transport and Stagecoach vehicles.  Following the successful bid, over 25% of the Liverpool City Regions bus fleet now has particulate traps added to vehicles which are Euro 5 or earlier which reduce emissions and bring these vehicles up to Euro 5 or 6 equivalent standards in terms of emissions.The funding would be split over two years with half in this financial year.


Stephen Leonard highlighted a new round of DfT funding for low emission buses to be used for the purchase of vehicles. His team had sent an offer to Operators to co-ordinate their bid.


He explained that a joint press release between the Combined Authority and Merseytravel had been issued to promote the successful Clean Bus Technology Fund application. 


            Councillor Abbey wanted to recognise the quality of Merseytravel as an     organisation and recognise the talent of the staff.


            Councillor Carr congratulated Stephen Leonard and the team for procuring the bid however he stated that the Merseytravel fleet needed to be looked at, at lower level i.e. small operators, as they may not be able to afford making a bid. Councillor Carr also asked in regards to Euro 5/6 standards, TfL had made it apart of their legislation for all vehicles to be up to this standard by 2019 and wondered if this was something Merseytravel could also achieve. Matt Goggins stated that there had been £10 Million of external funding and works were being undertaken to look at Air Quality, Engine Emissions and conditions of contract as this would raise the bar for supported bus services. In addition he explained that overall engine standards were beginning to look positive with fewer Euro 3 standard vehicles in service


Councillor Nicholas also congratulated Stephen Leonard and the team for procuring the bid and raised the question in relation to the financial breakdown, as shown in item 4.1 of the report. She asked why the cost for Cumfybus had doubled in 2018/19 compared to 2017/18. Stephen Leonard explained that this was due to Cumfybus re-engineering 3 vehicles, one vehicle in the 2017/18 financial year and two vehicles in the 2018/19 financial year.


Councillor Robinson explained it was important to recognise what had been achieved with additional funding and the aim was to work towards having lower emission vehicles on the bus network.




Resolved that;


(i)            the success of the Combined Authority in securing Clean Bus Technology Funding from Defra/DfT be noted; and

(ii)          a  ...  view the full minutes text for item 95.


TravelSafe Presentation (Nicola Swanson)

To consider a presentation by Nicola Swanson on the TravelSafe Partnership, providing an overview of its strategic objectives including its plans to tackle Hate Crime.


The Committee considered a presentation from Nicola Swanson, TravelSafe Officer, providing a brief overview of the TravelSafe Partnership and how it has evolved over the previous 15 years and added the partnership also had national recognition She provided an overview of Hate Crime on public transport, what the partnership had done to attempt to tackle this issue and what Merseytravel as a whole could do to reenergise the partnerships efforts.


Nicola highlighted fear as a barrier to travel primarily due to a lack of staff, alcohol and feet on seats. A recent survey from Transport Focus had shown that overall people felt satisfied with their safety on the network but fear had been a factor for those passengers who the survey found had decided to stop using Public Transport.


TravelSafe had been working in partnership withStopHateUK, Mencap, Tell Mamma, Mind and a number of other charities to tackle incidents of Hatecrime on the network. Operation Trojan had also been successful in following buses in ‘hotspot’ areas to reduce incidents as they happen on the network.


Stagecoach had recently agreed to allow 10 drivers to train as Special Constables and spend one day a week policing on the network once trained.



She stated that new technology had been introduced, primarily CCTV and the use of body cameras which had been adapted by British Transport Police and Merseyside Police to help prevent crime. Nicola Swanson explained the partnership were looking at adapting to a change in environment and had been focusing on terrorism and safeguarding.


A strategy for 2017-2020 had been developed along with new Terms of Reference as well as roles and responsibilities of members. Merseytravel had also signed up to the 2014 Hate Crime Strategy.


Councillor Foulkes thanked Nicola Swanson for her presentation however noticed that the use of technology in the strategy was not mentioned and it was a vital way forward to tackle crimes in the LCR, and asked whether she could incorporatetechnological advancements and their benefits into the strategy. . Regarding HateCrime Councillor Foulkes stated he had recently been involved in efforts to achieve Navajo Accreditation for Merseytravel and queried what measure were in place for assuring the safety of LGBT+ people travelling on the network. Nicola Swanson stated work was being done within the LGBT+ community to assess any issues they encounter on the network and how best to tackle these.


Councillor McGlashan explained that technology and body cameras had been discussed at the TravelSafe Board and what needed to be noted was the external members who attend the TravelSafe Board meeting in order to look at ways to tackle crime and service the public, i.e. the Police and Crime Commissioner, Jane Kennedy.


Councillor Abbey thanked Nicola Swanson for her informative report, and stated that the work Merseytravel carries out was fantastic and has a positive impact, as the public want to feel safe when travelling on the transport network and in  ...  view the full minutes text for item 96.


Proposals for Distributing Additional Pot Hole Action Fund Allocation for 2017/18 pdf icon PDF 122 KB

To consider a report of the Head of Policy and LTP Development proposing the formula for distributing the Pot Hole Action Funding.




The Committee considered a report of Merseytravel recommending that the Transport Committee agrees to the proposal as set out in the report, in respect of the distribution of the additional Pot Hole Fund allocation of £921,055 for the Liverpool City Region constituent local authorities for 2017/18.


Debbie Young, Partnership Management Co-coordinator, explained to the Committee that £1.34 million funding had been received for Pothole and Flood Resistance and inFebruary 2018, the Combined Authority was notified that an additional allocation of £921,055 Pot Hole Action Funding had been awarded to the Liverpool City Region for the 2017/18 financial year and the funding would be received in April 2018 and noted that the report would be amended before it goes to the Combined Authority for approval.


Councillor Foulkes stated to the Committee that all other unfair funding allocations from the government had put pressure on the highways, in addition Councillor Robinson expressed that whilst the funding would be used, it is nowhere near what is required to deal with issues around potholes.


Councillor Rowlands stated the North had not had enough allocation of funding in the past and would welcome extra funding from the government.  In addition, Councillor Friel stated £43 million is spent by local authorities on compensation and that this funding would only be able to address a small amount of the potholes in the Region


Councillor Abbey expressed that the allocation from Government did not take into consideration the colder/wetter climate in the North which has an impact on potholes and road conditions and the government needed to explore this in more detail.


Resolved that;


a)    the proposed distribution of the additional allocation of Pot Hole Action Fund of £921,055 to Liverpool City Region constituent local authorities for 2017/18 as detailed within Table 2 of the report be recommended to the Combined Authority; and


b)    that funding agreements will be developed between the Combined Authority and the constituent local authorities to ensure that these funds are used for their intended purpose and in line with the Department for Transport’s funding conditions be noted.



Transport for the North Draft Strategic Transport Plan pdf icon PDF 122 KB

To consider a report of the Head of Policy and LTP Development regarding a consultation by Transport for the North on its Draft Strategic Plan.



Additional documents:



The Committee considered a report of Merseytravel Members to a consultation by Transport for the North on its Draft Strategic Transport Plan.  The Strategic Transport Plan, once agreed, would become a statutory document, with Transport for the North becoming the first Sub-National Transport Body on 1 April 2018. 


Suzanne Cain, Transport Policy Co-ordinator, explained that Merseytravel are in the process of developing a Strategic Transport Plan and once approved, it will become a statutory document which would help shape the Transport Policy across the Liverpool City Region.


Merseytravel have been working with Transport for North to develop the Transport Plan. It was noted that the response to the consultation echoes comments that had already been made on meetings and throughout the development of the Transport Plan.


Suzanne Cain explained in terms of connectivity it was important to recognise that Transport for North was not just focusing on one area and any future developments that encourage transformation has to focus on all key centres. The report also advocated the use of Northern ports and work done by in the Freight Logistics Strategy.


She highlighted the visitor economy in the North and expressed the importance of looking at how important the visitor economy is in developing the assets and townscape that make the North attractive to investors.


She stated that the deadline for the consultation was the 17 April 2018 and the response in Appendix 2 would go to TfN as a holding response before going to a meeting of the Combined Authority on the 20th.



Councillor McGlashan thanked Suzanne for her report and expressed that the population was much greater in the North compared to the South however the North receive less funding compared to the South. He explained that in order for the North to move forward, Transport for the North needed to looki into securing more funding from the government.


Councillor Robinson echoed these comments adding that the North had always been overlooked in regards to transport and infrastructure.


Councillor Friel pointed out that in relation to ‘Moving Goods’, there was no mention of Rail which seemed to give out the impression Merseytravel were trying to reduce rail traffic. He also expressed that under the section Integrated Sustainability Appraisal, the point regarding no assessment of the possibility of rail electrification, that this needed to be made more boisterous and clear to show that there was a crucial need for significant infrastructure in order to move things forward.He noted people in the Region were affected by pollution which caused ill health and that needed to be taken into consideration alongside growth.

Mick Noone, Director of Integrated Transport, stated that there was a huge amount of work taking place behind the scenes, particularly in relation to rail and pushing what was needed in terms of the rail network and assured members that officers were pushing for an improved rail network.

Councillor Abbey emphasized that the Region had a major port for the North  ...  view the full minutes text for item 98.


Public Question Time

Members of the public will be given the opportunity to ask questions which

have been submitted in accordance with Meetings Standing Orders No. 11.


A period of 30 minutes will be allocated for this item and copies of valid questions will be circulated at the meeting.


Members of the public who wish to submit questions are asked to contact

Democratic Services by either:


Telephone: 0151 330 1086

In writing: Democratic Services, Merseytravel, No.1 Mann Island, PO Box 1976, Liverpool, L69 3HN


A pro-forma will be supplied which, for this meeting must be returned by

5.00pm on ……………… (three working days before the meeting). In this respect, return details are set out in the pro-forma.




No public questions were received.


Petitions and Statements

Members of the public will be given the opportunity to submit a single

petition or statement in accordance with Meetings Standing Orders No. 11.


Members of the Public who wish to submit a single petition or statement

are asked to contact Democratic Services by either:


Telephone: 0151 330 1086

In writing: Democratic Services, Merseytravel, No.1 Mann Island, PO Box 1976, Liverpool, L69 3HN


All petitions and statements for this meeting should be submitted to

Merseytravel, using the contact details above, by 12noon on (day before the meeting)


No petitions were received.


Councillor Robinson explained that a statement had been submitted by William Shortall as follows:


I welcome the LCR Bus Alliance 2018/19 Business and Investment Plan however I have issues and concerns about the service offered by the two giant dominating players with their lucrative millions of pounds in profits making bus services businesses that is provided to LCR customers.

We all support any campaigns such “Better by Bus” but how can it be better by bus when only one of the two dominate lucrative million pound profit making providers is the only provider ( example 81 and 81A)?  Cherry Picking only profitable routes while ignoring routes that don’t make as much profit is of concern to LCR customers, yet these less profitable routes are vital in order to have a cohesive community growth strategy; one that is about building homes and making jobs, one that fits in with L.A. local development plans in the LCR regions and key to that is a fair and financially transparent (offset these massive profits by investing less profitable routes) public transport model.

 When these big lucrative million pound profit making providers fail in their duty to provide service under the “there not enough profit it” excuse, this does an in justice to the LCR customers. Local places fail to integrate to the wider community due to this cherry picking of routes, an example is the number 4 bus route servicing the greenback collage, this should be a commercial route subsidised by the these big lucrative million pound profit making providers not by Merseytravel.

It is not the job of the tax payer via Mersey travel to subside these two dominate lucrative million pound profit making providers. These two service providers should pay and provide for the routes that would give the smaller villages and towns community cohesion in terms of transport accessibility to the wider LCR region.

I call on the transport committee and in particular the Chair to ask; both dominate lucrative million pound profit making providers to give something back to the LCR customers in the form of providing (NOT MerseyTravel) a regular bus service on all routes not just the big profit routes as part of their corporate social responsibility to the LCR customers. I would like to speak to their regional directors on this matter and would want this to be arranged or facilitated by the committee.

I have concerns on the cost of fares, driver training, ignorance of the law on access etc but will save these and more for the future.



Councillor Robinson stated a reply would be sent to Mr Shortall  and that the issues outlined would be raised by himself and Councillor Abbey with the Operators mentioned.













Any Other Urgent Business Approved by the Chair