Agenda item

Public Question Time

Members of the public will be given the opportunity to ask questions which have been submitted in accordance with Meetings Standing Orders No. 11.


A period of 30 minutes will be allocated for this item and copies of valid questions will be circulated at the meeting.


Members of the public who wish to submit questions are asked to contact

Democratic Services by either:




Telephone: 0151 330 1079


In writing: Democratic Services, LCR Combined Authority, No.1 Mann Island, PO Box 1976, Liverpool, L69 3HN


A pro-forma will be supplied which, for this meeting must be returned by 5.00pm on Monday 15th July 2019. In this respect, return details are set out in the pro-forma.




The Committee received two questions from Mr Brace and two questions from Mr Wennell as follows: -


In the absence of Mr Brace, the following two questions were circulated to the Committee.


Mr Brace

Question 1

On Friday 12th July 2019, I planned to travel by train to collect documents from the building that the Transport Committee is being held in and the Merseyside Police HQ. However, the Wirral Line trains were all cancelled for a number of hours and passengers were directed over the tannoy to the front of the station to get a rail replacement bus. After waiting outside the station for about half an hour a rail replacement bus (provided by Arriva) hadn't arrived and on asking the station staff, they told me only a request had been made for a bus but they had not been told when one would arrive. On my return journey approximately two hours later, the network was running again and there was a rail replacement bus outside the station.

What are the requirements on Merseyrail in the franchise agreement with Merseyrail for periods of major disruption and is it Merseyrail's, Arriva's or a joint responsibility for rail replacement buses at times of major disruption?


Question 2

Thank you for your answer to my question to a previous meeting of the Transport Committee about vandalism of bus stops/shelters.

During the period of waiting for a rail replacement bus outlined in question 1, we both eventually gave up waiting after about half an hour and walked up to the main road to get a bus to Liverpool instead. However, the nearest bus shelter had no timetable information in it.

For those of us without mobile phones like myself, no timetable information at a bus stop or bus shelter with no electronic information display makes it hard to determine when the next bus is.

Why is there timetable information missing from many bus stops/shelters on Merseyside and whereas I realise each timetable has to be individually printed, when will more bus stops/shelters be showing the correct timetable information rather than none at all? 


The Chair thanked Mr Brace for submitting his questions and informed the Committee that a formal response would be provided within 10 working days.





Mr Wennell

Question 1

On most trains they have at least 1 toilet on board. Yes, I know a lot of the trains that leave Liverpool are long distance and can take 1 - 2 hours to reach its final destination. On Merseyrail, most of the routes are short with journey times between 15 - 30 minutes but Hunts Cross - Southport takes 64 minutes & Liverpool Lime Street - Chester via Birkenhead takes 45 - 50 minutes. With these journey times of more than 30 minutes, why are there no toilet facilities on board?


Question 2

Everyday the Metro paper is out on board the buses, now some of these are left loose for you to pick up a copy. But on some buses they have a dedicated box to put them in which is fine, but it’s secured down on some buses that have lack of luggage space on board. Where do they expect the passenger to put their luggage? Now on a few occasions I have had to leave my luggage under the seats behind the stairs. Other times I have put it where the Metro box is & it has fallen out. Where do they expect the passengers to put their luggage, is the Metro box actually needed?